Peggy began her career in banking in 1979 as a teller and later held various positions in loan departments. She is a past winner of TheBANK’s “Above and Beyond” Gold Award.
I held many different titles through the years – many positions were in loan operations, eventually leading to lending. I joined TheBANK of Edwardsville in 2005 when they expanded into St Clair County. Once again, I had many different roles, eventually becoming a commercial lender.
I joined TheBANK because it gave me an opportunity to work for a locally-owned bank with a great reputation. TheBANK really does care about good customer service, their clients, and being involved in the community.
Personal success is achieving any goal I have set for myself, whether it is personal or professional. I also want to see my clients obtain their goals, whether business or personal. I like to deal with my clients on a personal level and give them the best customer service. I strive to build a relationship with my clients and earn their trust so they know that I am here for them any time.
Getting to know my clients and having that one-on-one personal relationship is very rewarding for me. I think personal customer service says it all.